If this error occurs just contact our support team at firstname.lastname@example.org
Of course we do, just contact us and we will response normally within and hour during normal business hours Eastern Central Time.
We have various types of discounts for all registered customers. Contact us at email@example.com for bundle discounts, we will gladly assist you.
No – Our return policy for electronic e-goods are non-refundable. Once you have purchase and download our template, we don’t warrant refunds for e-goods. But we will gladly assistance you if your having difficult or questions about the purchase. We will make sure you have a fully functional motion template.
Just contact support at firstname.lastname@example.org and we will assist you and resolve any issues you may have.
If you have Motion 5 you can use motion 4 version templates. When you open the older version in Motion 5 a message popups up - just select OPEN ORIGINAL and it will now become a Motion 5 project.
Our motion template description will specifically will identify which versions are compatible.
As a loyal customer with Motiontemplatesonline, we occasionally will warrant approval to resend an additional link to the approved customer whom purchased from us online. Note: Our store policy doesn’t warrant this process its determined on a case by case decision from our management team.
You have a complete week to download all your templates in your account before they expire.
We have created a video tutorial to show how simple it is to purchase and download our templates. You can preview the video tutorial click here:
YOU CAN: Use our Motion Template that you have purchase and incorporate the Templates into other work you are creating. The Standard License can be used for 1 client production only. If you need more you will need to purchase our Extended License.
The Extended license is one flat rate fee of 175.00 and is valid with one Standard License Motion Template purchase. Example: You purchase a Motion Template for $25.00 which is under our Standard License. If you like to purchase a Extended license for $175.00, you will need to add an Extended License to your cart as well. One (1) Extended License is valid for one (1) Standard License Template and allows you to use the our Motion Template in 5 different client production, but not too exceed five production.